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Planning Your Website

Define the Purpose of the Site

Start by ranking the following items:

  • To gain a favorable impression of the company or organization.
  • To develop a qualified list of prospects
  • To sell products directly taking credit card information over the Internet
  • To encourage potential customers to contact us by phone or mail to consummate a sale.
  • To make available product information and price lists to distributors.
  • To make available product information and price lists to customers.
  • To strengthen brand identification.

Site Organization

Typical Site Layout

site layout

Label, add or cross out boxes as needed
Decide on the number of pages you think you will need.

Decide on a Domain Name

  • When Possible Use Organization’s Name
  • Check Availability of Domain Name
    • If .com is available, register as soon as possible. With registration available under $9 a domain do it ASAP
    • If it is not available, look for alternatives that include your organization name such as:
      • including your city or state,
      • alternatives such the newer .biz and .info extensions

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Style Guidance

List at least 3 sites you like and explain why:

Do the same with 3 sites you dislike:

Determine what your likes and dislikes have in common.

Establish Your Site Identity

  • Page Headers
  • Organization Logo incorporated in the header graphic promotes site identity and reinforces branding
  • Look at the organization’s letterhead, brochures, catalog, etc. to produce a site that is in sync with the organization’s identity.
  • Photo or drawing of product
  • Typeface preference
  • Preferred colors in palette ( pantone or samples should be converted to hex or rgb)
  • Other ideas?
  • Color and Accents
  • Generally, a white background and black text is best for reRehabilitation Act of 1973bility.
  • Accents in colors to co-ordinate with your organization’s logo reinforce identify and branding.
  • Graphics should compliment the organization’s business but not be so intrusive as to detract from your message.

Site Navigation

  • Standard navigation consists of:
    • Navigation Bar with a brief word or two indicating each page or, in larger sites to each section of the website.
    • Shouldl appear on every page.
    • The type, style and position of this navigation bar is determined based on your site’s individual design.
    • Limit this Navigation Bar to a maximum of eight (8) selections.
    • Site map from home page with links to every page in the system to enable Web search engines to "spider" and index content on all page.

Frame Based Sites

  • Are not recommend in most cases for the following reasons:
    • They cannot be bookmarked easily
    • They may have problems printing properly,
    • Scrollbars and detract from the “look” of the site.
    • The interfere with accessibility and present usability issues especially in older browsers.
  • When to use Frames:
    • To display large databases of information,
    • Purposely hide URLs of content pages when you wish to prevent book marking of a particular page or section.

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Basic Page Elements

  • Important items which should appear on every webpage on your site.
  • Use the <title> tag to display a short unique descriptive title.
  • Consistent use of your header graphic on all pages.
  • Place a title that will display on the page using an <hx> tag
  • Use the same fonts throughout the site.
  • Consistent navigation (generally at the top or left is where visitors expect to see site navigation)
  • Optional:
    • E-mail response link (Make sure this link is an email address that gets monitored but note that this account may experience an increase in spam as a result of being listed on your site.)

Legal Matters

Copyright - Copyright © and trademark notice should appear at the bottom of every page.
Registered trademarks should have their ®.

Privacy Policy - Every site with very few exceptions should have a Privacy Policy.
If you collect any data that might be linked to an individual you must provide a privacy policy. This includes:

  • Guest books
  • Contact forms
  • Registration

Accessibility

  • Decide what level of accessibility and compatibility your website will require.
  • § 508 of the American’s with Disabilities Act if you plan to do business with federal or state agencies
  • Web Accessibility Initiative Level A, AA or AAA
  • For most sites Level A and §508 will be sufficient to make their site useable by most people with or without disabilities.

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Graphics

  • It is best to use original graphics created just for you site this prevents several problems:
    • Clipart can give your site a ‘cookie cutter’ or an amateur look when visitors recognize the graphic from other sites or as included with MS Office.
    • Copyright violation-under current law the person who creates any graphic, text or code owns the copyright even if they have not registered it with the Office of Copyright.
  • Your graphics do not have to be complex.
    • Simple text effects are frequently one of the best ways of adding graphics to your site.
  • Photos
    • Like with graphics, original images are best.
    • Take your pictures with a high quality digital camera or scan them from a high quality photo print.
    • Then optimize them for the web.
    • Few will wait 10 or even 2 minutes for your photo to download.
    • If you need a higher resolution or larger size for distribution use a thumbnail with a link and file size to the larger image.
  • Stock Photos

Multimedia

  • Evaluate why multimedia on the website.
    • Go back to the reason for the site
  • When appropriate use:
    • Sound, MP3, MIDI musical background or streaming Real Audio for music or voice.
    • Animated GIF images
    • FLASH
    • Video clips

Forms

  • What is the purpose of your form?
    • To contact the site owner/administrator/sales;
    • A guestbook for visitors to record comments;
    • Request for product or other information;
    • Survey of customer preferences;
    • Other:

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Hosting

Set Target Dates For

  • Contract for Website
  • If site is currently hosted, FTP userid & password to connect to site.
  • Delivery of organization’s logos, site content (text, databases, etc.), images
  • Delivery of preliminary design concept
  • Approval of design concept
  • Site delivery
  • Final Payment
  • Monitoring & Maintenance
  • Decide who will be responsible for monitoring site statistics.
  • All good hosts provide site traffic analysis tools.
  • Most common ones are WebTrends and LiveStats.
  • Decide how frequently the site will need to be updated.
  • Decide who will be responsible for updating the website.

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* Originally Presented at the Greater Southwest Houston Chamber of Commerce Small Business Assistance Committee- Internet 101 Business Out of the Bag Series

 

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